Terms & Conditions – Suraj Graphics
Last Updated: 10/02/2025
Welcome to Suraj Graphics! These Terms & Conditions govern your use of our website https://surajgraphics.in/ and our services. By accessing or using our services, you agree to comply with these terms.
1. Definitions
- “Company” refers to Suraj Graphics.
- “User” refers to anyone accessing our website or services.
- “Services” include web design, SEO, social media management, graphic designing, video editing, and other digital solutions.
- “Website” refers to [yourwebsite.com].
2. Eligibility
By using our services, you confirm that you are at least 18 years old or have parental consent if under 18.
3. Use of Services
🔹 You agree not to use our services for any illegal or unauthorized purpose.
🔹 You must not transmit any malware, spam, or harmful content.
🔹 We reserve the right to suspend or terminate services if you violate these terms.
4. Payments & Pricing
- All prices for services are mentioned on our website.
- Payment must be made upfront or as per the agreed terms.
- We do not store your payment details. Transactions are processed securely through third-party payment gateways.
5. Return and Refund Policy
At Suraj Graphics, we strive to deliver high-quality digital services. However, if you are unsatisfied with our services, you may request a refund under the following conditions:
- Eligibility for Refunds:
- Refund requests must be made within 7 days of purchase.
- Refunds are only applicable for services that have not yet been initiated or delivered.
- Once work has commenced or been delivered, no refunds will be issued.
- Refund Timeline:
- Approved refunds will be processed within 7-10 business days after approval.
- The amount will be credited to the original payment method used during the transaction.
- Non-Refundable Services:
- Custom design work, completed SEO services, and digital marketing campaigns are non-refundable.
- Any third-party costs incurred on behalf of the client will not be refunded.
If you have any concerns, please contact us at info@surajgraphics.in before requesting a refund.
6. Intellectual Property Rights
- All content, logos, graphics, and designs created by Suraj Graphics remain our intellectual property unless transferred to the client.
- You may not copy, reproduce, or resell our work without permission.
7. Client Responsibilities
- You must provide accurate information and timely approvals for the completion of your project.
- Any delays caused by the client in providing necessary materials or approvals will impact project deadlines.
8. Limitation of Liability
- Suraj Graphics shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.
- We are not responsible for third-party issues (e.g., hosting downtime, payment gateway failures).
9. Third-Party Links
Our website may contain links to third-party websites. We do not control or endorse their content and are not responsible for their practices.
10. Termination
We reserve the right to suspend or terminate your access to our services if:
✔ You violate these Terms & Conditions.
✔ You engage in fraudulent or abusive behavior.
11. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data.
12. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of India. Any disputes will be resolved in the courts of Bihar, India.
13. Changes to Terms
We may update these Terms & Conditions from time to time. Continued use of our services after changes means you accept the updated terms.
14. Contact Us
For any questions or concerns regarding these Terms & Conditions, contact us:
📧 Email: info@surajgraphics.in
📞 Phone: +91 9113384038
📍 Address: Shyam Narayan Bhawan, Chainpur, Bihar 841213
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